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["Steve Burnett" <burnett AT pobox.com>]

As I've been given to understand, the boosters are supposed to be a
temporary fix, and aren't intended to be a permanent solution: their big
problem is they're amplifying the weak signal once it gets to the house,
and are also amplifying the line noise. In my case they installed a
booster, then ran a temporary better line from the tap at the end of my
driveway to the house, then replaced that with TX-15 line normally used
for regional distribution, then realized the signal strength to the tap at
the end of my driveway was too weak anyway and adjusted the signal for the
neighborhood. Now I'm fine :).

best,
Steve

> i'll add in my recent TW/RR experiences....
>
> I arrive home last night just in time to watch the basketball game, to
> find that the TW/RR cable is completely out, for the 3rd time, in as
> many weeks. first time it was out, it magically corrected itself after
> about 20 hours. hours later, it then went out for 3 days, until the
> cable guy could come out - we too got a song-n-dance -  that it was the
> "booster" that must have gotten a power surge, and was shot... (the
> "booster" was put into place to solve previous problems).  he took the
> booster out, and plugged the cable straight into the box, and all other
> systems were a go (2 other boxes and the computer).  he said he would
> place a call to have them put in a "new, fatter" cable from the main
> line to our house, to solve all the problems (no booster would be
> required).... that was Dec. 27th.... we called yesterday (prior to
> knowing our cable was out) to ask whether or not he indeed put in a call
> to have the cable replaced - that question stumped the "tech guy" on the
> other end of the phone... so, they have said they'll send someone out to
> check the "signal" sometime between 8am and 12 on Sat.  THEN, I arrive
> home (AFTER this conversation with the TW "tech guy") to find the cable
> out completely - and well, since we already have someone coming out on
> Sat., we'll just have to wait (unless one of us wants to spend 4 hours
> at home, on a day between now and then, waiting for them), or so they
> said when we called yet again.
>
> here's my problem... we go for long stretches when the TW and RR cable
> work just fine.  Then, everything breaks, and it take numerous calls and
> visits (and many days go by) for them to fix the "problem". what's up
> with that? and these recent problems didn't start until those "50%
> faster" ads started showing up on TV...hmmm... makes me curious about
> what they've changed...
>
> ~S...
>
> -----Original Message-----
> From: Roger Austin [mailto:raustin3 AT nc.rr.com]
>
>   I had an issue with the RR cablemodem, but it was eventually
> resolved. I had the RR tech here once and she gave me a song-n-dance
> about my coax cables being old and decrepit. They put another splitter
> on and it seemed to improve for a while. Finally, Nileen couldn't get
> out for a day or two and this put it over the edge. She gets testy if
> she can't get to misshunt.com so I called again.
>   Another young lady came out and looked at it. (Of course, they said
> they would be out during the day, but this person showed up at 9:30pm!)
> She said there was a problem out on the pole and some people in bucket
> trucks would be out to fix it. That came to pass the next day and we
> have been up most of the time since then. Our wires probably are old,
> but so far this hasn't been an emergency.
>
> ---
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