Internetworkers: http://www.ibiblio.org/internetworkers/

["Tony Spencer" <tony AT tonyspencer.com>]

I also had great service with DirectTV and I'm trying to pick a new
provider.  A friend who was on DirectTV as well just switched to BellSouth
and is already having connectivity problems.

Portbridge does sound like a good deal but the site
(http://www.portbridge.com/) doesn't say what the upload/download speeds
are.  Anybody know?

Tony

> -----Original Message-----
> From: internetworkers-admin AT lists.ibiblio.org
> [mailto:internetworkers-admin AT lists.ibiblio.org]On Behalf Of
> dave AT matusiak.org
> Sent: Thursday, January 09, 2003 5:24 PM
> To: internetworkers AT lists.ibiblio.org
> Subject: Re: [internetworkers] DSL Advice?
>
>
> hey Craig --
>
> i was having a great run with DirectTV DSL Internet, but they were givin'
> it up too cheap and just went outta bidness.  (no, DirectTV did not go out
> of business, just the ISP end).  so, don't sign up with them!  :)
>
> so, i went back to my old provider Speakeasy - who was always quite
> good. it seems their support site and call line have *improved* in the
> past year, as well.  < www.speakeasy.net > call their 800 # and talk to a
> human.  tell them your needs and price range and they'll tell you your
> options (and whether they can provide you service or not).  if you *do*
> decide to go with them, please tell them that UserName=Matusiak sent you.
>
> i have also heard good things about Durham local BritSys
> < www.britsys.com > but have no personal experience to speak from.
>
> a lot of people delude themselves that "going with Bellsouth" will save
> them a whole bunch of problems.  not always true.  i've heard both good
> and bad about their service offerings.
>
> 1. going "business class" from anyone is probably a Good Idea (tm).
> 2. you are bound to have some issues with any provider over time; it is
> how much help they provide you in fixing it that matters.
> 3. nothing in life is perfect, not even TCP/IP.
>
> as a side note, i always had great connectivity with TWC.  only problem
> was that their DNS servers would "disappear" at random, inconvenient
> times. yeah, i coulda run local DNS or used other DNS servers, but hey -
> what was i paying them for?  otherwise, i can't say anything bad about
> TWC.  (unless we are talking /politically/)...  ;)
>
> good luck with your search!
> /drm
>
> On Thu, 9 Jan 2003, Craig Duncan wrote:
>
> > On Thursday 09 January 2003 04:17 pm, Thomas C. Meggs wrote:
> > > Out of curiosity, what is your experience with TWC?
> > >
> > At one point in time I sang their praises, but over the past
> few months the
> > service has been appalling. Lots of outages and useless tech
> support. At the
> > end of last year we decided to drop our static IP which meant a
> change from a
> > router to a modem. Since then, I haven't had a full day of Internet
> > connectivity. When we are connected, the response times are at
> best sluggish
> > and varied.
> >
> > A 56k modem is not really an alternative, our demands are too
> high, so DSL
> > seems like the only other choice. What I am most concerned
> about with getting
> > DSL, is that it only became a choice in our area in January 03.
> So I doubt
> > anyone else in our area has very much experience with it.
> >
> > If I don't go through BellSouth, are there really any other
> alternatives? I do
> > not want to be calling 3 different support centers with them
> all pointing the
> > finger at each other as Michael described.
> >
> > --
> > Craig
> >
> > PS As I tried to send this email, the connection dropped again.
> > The technician, told me a lot about her tax problems, but was
> unable to help
> > in any significant way. Well, she reset my modem and it came
> back online, but
> > for how long I do not know.
>
> ---
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