Internetworkers: http://www.ibiblio.org/internetworkers/

[Michael Winslow Czeiszperger <michael AT czeiszperger.org>]

On Thursday, January 9, 2003, at 03:50 PM, Craig Duncan wrote:

> With deteriorating cable service from TWC, we are looking at DSL as a
> replacement. We run several computers from our home office and 
> wondered if
> anyone else on the list is already doing this and has any advice to 
> offer?

TWC was out both at home in CH and at the office in Raleigh all 
afternoon yesterday and about an hour this morning. Its embarrassing to 
have to regularly explain to customers that their projects weren't done 
on time because:

1. The power was out.
2. The internet connection was down.

Unfortunately DSL isn't more reliable at least in my experience. We got 
DSL in the office a year or so ago and after working OK for a month it 
just stopped working suddenly. BellSouth said their *business class* 
service had a 48 hour wait before someone could look at the problem, 
which wasn't a problem because I could always use a modem!

The alternative is a Covad partner, and their service was even worse, 
as the Covad partner would blame Covad who would blame BellSouth who 
would blame Covad. If you think dealing with BellSouth is bad trying 
dealing with 3 separate companies all intent on blaming the other.

___________________________________________________________________
Ending a sentence with a preposition is nothing to be ashamed of.
        -- michael at czeiszperger dot org, Chapel Hill, NC