Internetworkers: http://www.ibiblio.org/internetworkers/

[Victor Minton <vminton AT mindspring.com>]

 Hi,

The dropout issue was discussed here several weeks ago.  We had similar
experience with TWC until the last of a long line of techs changed the cable
from our structure to the area terminal.  No more resetting of the
router!!!!!!!! 

Leakage in the cable had degraded the signal.  Try this fix before going
from Roadrunner to DSL.

Regards,

Vic Minton



On Thursday 09 January 2003 04:17 pm, Thomas C. Meggs wrote:
>> Out of curiosity, what is your experience with TWC?
>> 
> At one point in time I sang their praises, but over the past few months the
> service has been appalling. Lots of outages and useless tech support. At the
> end of last year we decided to drop our static IP which meant a change from 
> a
> router to a modem. Since then, I haven't had a full day of Internet
> connectivity. When we are connected, the response times are at best sluggish
> and varied.
> 
> A 56k modem is not really an alternative, our demands are too high, so DSL
> seems like the only other choice. What I am most concerned about with 
> getting
> DSL, is that it only became a choice in our area in January 03. So I doubt
> anyone else in our area has very much experience with it.
> 
> If I don't go through BellSouth, are there really any other alternatives? I 
> do
> not want to be calling 3 different support centers with them all pointing 
> the
> finger at each other as Michael described.