permaculture

[Lawrence London <lfljvenaura@gmail.com>]

On Thu, Aug 1, 2013 at 7:11 PM, Lawrence London <lfljvenaura@gmail.com>wrote:

>
>
> On Thu, Aug 1, 2013 at 6:47 PM, paul wheaton <paul@richsoil.com> wrote:
>
>> John,
>>
>> I'm looking at the list of rewards for the kickstarter.  I don't even
>> see a reward for $80.  What reward did you select?
>>
>>
>> http://www.kickstarter.com/projects/paulwheaton/wood-burning-stoves-20-the-dvds
>>
>> To get the 4-DVD set via streaming, that would have been $90.  To get
>> them as physical DVDs that would be $100.   To get your name listed in
>> all four DVDs that would be $55.   To get a single DVD that would be
>> $30.
>>
>> It sounds like you selected "Get your name listed in the credits."  so
>> that is what you got. 11 other people purchased the same thing.   696
>> people selected the physical DVD set for $100.
>>
>
> Since John made an honest mistake maybe you would allow him to contribute
> another $10
> to get the DVD set by download or $20 to get them on physical DVD. I think
> that would be the fair way to
> make everyone happy, you get the donation and John gets the DVDs. The fact
> that he ordered them in the first place, and from Ireland,
> is certainly a show of good faith. His $80 should not be wasted.
>
> LL
>


Or John's $80 refunded in full to him. Most of the time this is SOP in
today's business world, especially that which is conducted online.