Internetworkers: http://www.ibiblio.org/internetworkers/

[Tarus Balog <tarus AT opennms.org>]

On Mar 20, 2004, at 9:43 AM, Steven Champeon wrote:

> I'm against random or arbitrary blacklisting, too. I just don't think
> that it applies in this case. Rackspace is well-known for moving their
> spamming customers around to new IPs - rather than censuring them or
> cancelling their accounts - when they get blocked. It's that sort of
> crap that makes the ground ready for blunt instruments like SPEWS.

Heh, well known for moving there spamming customers around, like me?  
Haven't sent spam in my life.

Rackspace is on target to host 15,000 servers by the end of the year.  
Any hosting provider of that size is going to have some spam, and I  
stand by my assertion that Rackspace deals harshly with people who  
violate their Acceptable Use Policy:

http://www.rackspace.com/aboutus/acceptable_use.php

There is an entire department that enforces their terms of service. I  
know. I've been in their NOC. I've seen them unplug servers.

Now, Rackspace does host corporate web sites of people that are accused  
of using spam to advertise. If you give your e-mail address to Columbia  
House, and they send you an ad, is that spam? Should Rackspace be  
punished for that?

I doubt we will ever agree on this, but as someone who gets several  
hundred spam e-mails a day, I understand the pain. So I'll summarize my  
points and let you have the last word:

SPEWS, because of their unprofessional and shotgun approach to spam,  
will not be used by me. It's inelegant, like bombing a country because  
there is a hint of weapons of mass destruction. Better safe than sorry,  
with no recourse after the fact.

AOL, which probably has one of the largest problems with spam in the  
world, has a much more professional way of dealing with it. I prefer  
their methods, and would respect any system that was similar.

And I truly do love Rackspace - they are a great company and I like  
having them as my provider. (grin)

-T

________________________________________________________________________ 
___
Tarus Balog, OpenNMS Maintainer                 Main:           +1 919 545 
2553
Blast Internet Services, Inc.                   Fax:                    +1 
503-961-7746
Email: tarus AT opennms.org                                URL: 
http://www2.blast.com/tarus
PGP Key Fingerprint: 8945 8521 9771 FEC9 5481  512B FECA 11D2 FD82 B45C