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nafex - Re: [NAFEX] Rootstock Information Gap

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  • From: Heron Breen <breen@fedcoseeds.com>
  • To: North American Fruit Explorers <nafex@lists.ibiblio.org>
  • Subject: Re: [NAFEX] Rootstock Information Gap
  • Date: Wed, 15 Mar 2006 22:17:01 -0600

Calling Stark's customer service can get you the rootstock info, but I had a
blah
experience last year with Stark's unrelated to rootstock: they shipped my
trees
with the trees and small lump of damp shredded newspaper on the TOPS not
roots. So
I had them ship me replacement trees because 2 of the ones I got looked iffy
after
their long UPS ride in May. Again, the same "wrapping" technique. I called
again to
encourage better communication between the right and left hands, nicely. When
I
called to give them a headsup, I was informed that this was standard practice
by
the shipping dept. As long as something moist was somewhere in the plastic
bag, the
roots were okay, they said. I disagree on the principle and practice, but
most of
the trees survived, so maybe 100 years of experience shows me one better? I
may
order from them again, I may not. I thought I'd check them out after their
restructuring. I ordered from the home sales dept, not commercial sales,
which the
rep swore was more concerned with shipping and handling. I believe her or
they
wouldn't have any business. But their customer service was excellent and
patient.
Heron Breen
zone 4, Maine

On Wed Mar 15 20:57 , sherwindu <sherwindu@comcast.net> sent:

>Richard,
>
> The reference for Starks you give is only meaningful for commercial
>growers ordering dozens of trees, not backyard hobbyists like myself.
>Even if I were a commercial grower, only the apples seem to have
>rootstock
>specifications. The other fruits do not indicate anything about
>rootstocks. If you order out of Starks retail catalog, you will also
>have little if any information about rootstocks, and less assurance that
>you
>will be getting something they claim.
>
> Sherwin D.
>
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