Internetworkers: http://www.ibiblio.org/internetworkers/

[Tom Caswell <derpimpkar AT yahoo.com>]

I think Time Warner says no surge protector because they're worried about the loss of signal.  Digital reception can get flakey if it drops below a threshhold and they're probably thinking a surge protector could do it.  We had an issue in our neighborhood where I could decode the digital signals in standard cable fine through a surge protector when there were only two houses on the neighborhood feed.  As more houses were built and cable turned on, I called and complained because I could no longer get the channels.  Turns out the surge protector was the issue.

 

Disclaimers - We have a good Tripplite surge protector.  I'm not suggesting Time Warner has a valid excuse.

Scott Lundgren <internetworkers AT capitalfellow.com> wrote:

> > If you haven't purchased a TV in awhile...Circuit
>  City, for instance,
> > will subcontract someone to set it up for you. Unfortunately,
> > scheduling that and Time Warner is a pain because Time Warner will 
> > screw
> > everything up and be rude to you then insist that you can't have the
> > cable go through the surge protector (you can) -- unfortunately you 
> > have
> > to let them hook it up to program it (their DVR/etc is about as 
> > free as
> > in freedom as an internment camp). I cannot remember the name of the
> > company CC used -- however having them out to bring you up to speed 
> > may
> > be worth it (it was for me, my geek bravado was wounded by the massive
> > amount/types of cables -- now I even know the difference between an
> > optical cable and HDMI ;-) ).
>
> That company was likely FireDog I see their logo everywhere at CC:
>
> http://www.firedog.com/
>
> - SL
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