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  • From: "Wolfe, Joanna" <wolfe AT oup-usa.org>
  • To: "InterNetWorkers" <internetworkers AT franklin.metalab.unc.edu>
  • Subject: New Topic - how not to design an e commerce/registration tool
  • Date: Thu, 16 May 2002 17:14:23 -0400


After spending the better part of an hour trying to place an order with
Oracle, I can tell you this -
You really have to want Oracle's product to put up with their interface.
What is more frustrating (I think that the state of California can justify
their opting out of Oracle based on trying to get distribution media) is that
if you call the Customer Service number they can't take an order on the
phone, you must go through their website. Hmmm, this is Customer Service?

Regards,

Joanna

Joanna Wolfe
Manager, Business Technology Services
Oxford University Press, USA
2001 Evans Road
Cary, NC 27513
v: (919) 677-0977 ext. 5242
f: (919) 677-2654
c: (919) 244-7696
e: wolfe AT oup-usa.org
w: www.oup-usa.org

Today's URL of interest:

http://www.oup-usa.org/reference





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