Internetworkers: http://www.ibiblio.org/internetworkers/

[Michael S Czeiszperger <czei AT webperformanceinc.com>]

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On Tuesday 10 July 2001 10:29 pm, you wrote:
> Hi, folks -
>
> The Wife just found out that the provider for her DSL service at the
> office (BlueStar) has gotten gobbled up (or something) by COVAD -- and
> they're not offering DSL to her location anymore. She needs new service.
>
> Question: Who else in the Raleigh area provides DSL? She called EarthLink
> and was astounded to find that they offer business DSL in Rocky Mount and
> Fayetteville, but not in Raleigh.
>

For a small office I'd recommend Time Warner Cable's internet connection. 
I've tried several different DSL providers, and didn't have success with any 
of them. Most couldn't get it working at all, and while BellSouth did get a 
DSL line working for a while, their technical and customer service are the 
worst I've ever seen. They don't have a clue that businesses are depending on 
DSL, and have no business class service available. If you experience 
problems, and if you don't have any technical problems they're likely to just 
turn it off randomly like they did mine. Once you have a problem, its several 
days before they can do anything.

I'm sure Time Warner's response time isn't any better, as their cable modem 
service is also a consumer service, i.e. no 24/7 support, I've found them to 
be more reliable, and at least won't just turn your service off with no 
warning and no explanation.

- -- 
Michael S Czeiszperger
czei AT webperformanceinc.com

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