Internetworkers: http://www.ibiblio.org/internetworkers/

[Sil Greene <Sil_greene AT unc.edu>]

.:> Dotster doesn't seem to have a support (phone) number.  I do seem to be 
.:> getting "quick" (read: next-business-day-or-two) responses from the 
.:> support website, though.
.:
.:Their "listed" (ie, in the phone book) number is (360)253-2210.

Some progress: Tech support gave me the same number to call.  I haven't 
called yet, as they also gave me something to try: disabling an account 
feature called Transfer Notifications.  This seems to be a 
(malfunctioning?) part of the automated system that is supposed to 
ping my email address for approval.

I thought the email ping was part of the security of the transfer 
process.  Maybe you only have to do it on one end, but i expected a 
ping from both companies.

So one domain transferred earlier today, and the other is still pending.  
Hopefully this is resolved, and I can say good things about their 
customer support folks.

(OK, I can say those anyways.  Response time was usually next business 
day, never more than two, and beyond the initial response [unhelpful links 
into their help files] they were knowledgeable and helpful.  Bravo!)

--Sil

-- 
"If you put your supper dish to your ears you can hear the sounds
 of a restaurant."  --Snoopy    (Charles Schultz 02-12-2000 RIP)
Sil_Greene AT unc.edu