Public SourceMage Discussion List

[Hamish Greig <hgreig AT bigpond.net.au>]

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On Sun, 11 Apr 2004 05:06, Seth Alan Woolley wrote:
> If you have permission to contact the maintainer of the section
> privately?
>
> Correct me if I'm wrong, but I thought we were supposed to use email
> sent to SECTION AT sourcemage.org as one way to be contacted.  Surely
> misdirected emails should be brought to the attention of the web team
> that may need to be more explicit where said emails are advertised.
>
> I agree though, sending to personal email addresses is kind of annoying
> when I've got my sourcemage.org email addresses procmail'd into an
> appropriately prioritized mutt bucket.

I always preferred not to be contacted via my *@sourcemage.org addresses, and 
instead to receive bugzillas notices for new bugs.

With few exceptions I always felt the @sourcemage.org addresses were purely 
for development use, ie for team leads and other developers to easily contact 
relevant people quickly and efficiently without jumping through hoops. Users 
should always file bugs with bugzilla or there is a chance for replication of 
(private) reports due to having no bugzilla entry, and as no single users 
time is more important than mine (or yours), private requests for help are 
not welcome.
I used to spend anywhere between 20 and 50 hours per week on bugs, updates, 
spell rewrites and SMGL in general and I was on the IRC channels atleast 8 
hours a day, if I had been responding to private emails also my productivity 
would have been heavily compromised. 

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