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[Rowland Smith <rowland AT river2sea.org>]

On Mar 14, 2008, at 10:32 AM, zman wrote:

> On Fri, 14 Mar 2008, Michael Czeiszperger wrote:
> > And who's in charge of activation?  The problem is getting worse.   
> > The
> > AT&T store said they would swap SIM cards, but they have no  
> > capability
> > to sign me up with AT&T, or find out why the first activation failed,
> > or activate the phone with the new SIM card.  I called the iPhone
> > support line, and they said they could help me fill out my name and
> > address on the activation page, but there is no way of finding out  
> > why
> > the first activation failed, and also couldn't activate the phone  
> > over
> > the phone.
> >
> > Obviously the online activation process has a major flaw in that it
> > has zero capacity to handle the case that something goes wrong.
>
> My experience is it is AT&T's fault. When I bought mine and my wifes  
> we
> couldn't activate them that first night. SO they told me to activate  
> them
> as GoPhones (prepaid) and they would switch the account the next  
> week. It
> took 2 months to get it switched. Other than that the phone is  
> awesome.
> AT&T's coverage is comprable to Alltel's (my previous provider) these
> days. So I'm pretty happy with that part of it.

FWIW, I bought my iPhone in July and had a flawless activation  
experience.  I already had an AT&T account.  A friend of mine bought  
one in June and had a Verizon account, the activation process auto- 
magically converted his Verizon account to an AT&T account and  
activated it without a hitch.


-Rowland

---------------------------
     "The Dude abides."

     - The Dude,
       The Big Lebowski
---------------------------




> Scott H. Zekanis
> zman AT kungfumonkey.com
> Rod-O-Rama http://www.rod-o-rama.com
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