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  • From: Roger Austin <raustin3 AT nc.rr.com>
  • To: "Internetworkers: http://www.ibiblio.org/internetworkers/" <internetworkers AT lists.ibiblio.org>
  • Subject: Re: [internetworkers] IT in healthcare
  • Date: Sun, 20 Jul 2003 08:31:28 -0400

I detect a large amount of frustration and angst.

Benjamin Brunk wrote:
Referring to that previous recruiting e-mail, can anyone out there
enlighten me as to why they would require you to have previous healthcare
experience? I mean, here I sit with a PhD, I know more about security and
privacy than probably anyone in the healthcare field, and could do a great
job as a sys. admin., software engineer, or whatever else they could
possibly need, and yet I won't even get a look because of "no previous
healthcare experience." Whatever.

No offense Bill but: <sarcasam> What you are telling us is that you have a PhD so you are special. You have a vast knowledge of several specialized areas, more than the specialists in the field. And, you are overqualified for most of the IT jobs in the healthcare area. This is probably not the best attitude to obtain that job.</sarcasam>

The thing I'm really tired of is HR people who know nothing about IT
and disqualify you because you don't how to use <fill in the blank>
software package, as if it would be difficult for anyone with a decent
background to figure out in about ten minutes.

I have over 20 years of IT experience and I could have learned most of this in 10 minutes? Jeesh, I've been wasting all this time! It takes me 10 minutes to find the manual on the CD they provide in the box. Heck, APL programming took me 10 minutes to figure out each symbol. Going from linear programming to OOP programming took at least that long. :)
If you can figure out a package in 10 minutes, then a clerk at a third of an IT salary can do it quick enough for most businesses.

In a less sarcastic tone
It is difficult to pick out the gems in the rockpile when trying to fill a position, especially in this job market when you have 200 people wanting the same job. It is great if you get a referral from someone who knows the person's work and can recommend them. References can be good, but many businesses require that the references go through the HR department for legal reasons so they really don't mean anything to me at that point since they have been sanitized.

By setting higher requirements, you get fewer resumes to review. It doesn't mean that those who don't qualify couldn't do the job if given some time to learn the systems. You make a quick run through the 100 or so resumes and each one gets at most two minutes; thus, the pile goes from 200 to 20 (10 if you are lucky.) Then, you spend 10 minutes or so going back through the remaining 10 and reduce it to about 4-5. Those last resumes get a lot more time and the references and availability are checked. Interviews follow.
Obviously, you want your resume to make it out of one pile into the next. Getting out of the first large pile into the next 20 is all about the skill set and experience. (Hopefully, HR will cull these out, but many times they aren't skilled enough to know if someone isn't qualified.) Getting from the pile of 20 into the next pile has more to do with added skills over those that are required.
Getting into the last pile and into an interview involves the references and extras on your resume. It helps if someone in the company knows you (think networking.) Getting bumped can be due to missing data on the application and other little things. Don't make the manager's job harder, it will bite you. (Think about what will break a tie between you and the other people who are just as qualified.)

Most employers would love to have the luxury of trying out a number of people to find the real gems, but almost no one has that luxury in this economy. You want to know (as much as possible) that the person coming in has exactly the skills you want. This is a "commodity" labor market for large businesses. You have to stand out in other ways since on paper there are 20 people who look exactly the same.

I didn't start out to write this much. I need more coffee. Good luck on the job interviews. Roger






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