Internetworkers: http://www.ibiblio.org/internetworkers/

["Colleen McCarthy" <cmccarthy1 AT nc.rr.com>]

Thanks much for all of the information!  Colleen

Colleen McCarthy, BSEE, BSMT, MBA, PMP
Sr. Project Manager
Brightline Compliance
Product Development & Technical Operations
2530 Meridian Parkway, Suite 300
Durham, North Carolina, 27713
(919) 806-4217
http://www.brightlinecompliance.com



-----Original Message-----
From: internetworkers-bounces AT lists.ibiblio.org
[mailto:internetworkers-bounces AT lists.ibiblio.org]On Behalf Of Tom
Boucher
Sent: Thursday, March 02, 2006 2:55 PM
To: internetworkers AT lists.ibiblio.org
Subject: Re: [internetworkers] Netflix vs Blockbuster


> Selection of DVDs, particularly with respect to documentaries, foreign
> films, and art films?
> Customer service?


Blockbuster is the evil empire of video renting.   So for a 'fight the
man' type of view I wouldn't use them.

I've been a Netflix user since mid year 2004.   I've got friends who have
used it since 2001 or earlier and love it.

My experience has been nothing but positive.   I'm a bit of a mainstream
film kind of person but I 'share' the account with my wife and we each
have a seperate queue.   She isn't allowed to pick movies since our second
date and we've been married almost 9 years now.   The reason she isn't
allowed to pick movies is she manages to find the strangest, most out of
the way, odd, and foreign movies I've ever seen.  She has found all sorts
of strange little movies and has found even some that had no english
subtitles and was in Farsi if I remember right.

She watches/returns much quicker than I do.  I've held onto one movie for
months because I just don't find the time to watch them as fast as she
does.   We've had no issues with getting movies for her side of the
account.   Netflix must love me because my account has only rented 30 some
movies in 1.5 years but my wife has done about 2x that in the last year.

For me it's the convienience of creating a queue, and watching them when I
have the time to watch them instead of buying them and never watching
them.  For my wife it lets her watch all sorts of stuff without having to
buy them because she only watches movies once most of the time.

I've only had to work with customer service once and it was for a lost DVD
that they mailed and I never got.   After about a week of not getting it i
filled out the 'never got it' form and then they immedaitely shipped me
another one.

Also the return center is in Raleigh.  Almost same day mailing service
from Wake Forest.  I've mailed something back in the morning and got a 'we
received' email that evening a few times.   It's next day shipment here.

---
Come and play at the InterNetWorkers Web site!
http://www.ibiblio.org/internetworkers/
You are currently subscribed to InterNetWorkers mailing list
To unsubscribe visit
http://lists.ibiblio.org/mailman/listinfo/internetworkers