Internetworkers: http://www.ibiblio.org/internetworkers/

[matusiak <dave AT matusiak.org>]

David,

This is America.  We sue people to solve problems like this.

Tell "your friend" to find themselves an aggressive attorney.  Then  
tell them to cross their fingers and wait three to six years.

Cheers!
dave m.


On Feb 3, 2006, at 4:34 PM, David Minton wrote:

> I need some advice from the all-knowing, all-seeing Internetworker  
> hive
> mind.
>
> A friend of mine (really, this is not me) bought a new truck at the  
> end of
> December. After driving it a short period of time, he suspected  
> something
> was not quite right with it. On the third trip to the dealer, they  
> finally
> determined the frame was bent! Not what he wanted to hear about a  
> truck that
> had only five miles on the odometer when he first drove it.
>
> Naturally, he has asked to get a new truck, but has not gotten a  
> positive
> response to this suggestion. He knows about the NC Lemon Law,  
> though it
> likely doesn't apply, since I believe it requires four failed  
> attempts to
> fix a problem. He suspects after straightening the frame, the  
> dealer will
> claim the problem is fixed.
>
> Any suggestions on what he can do to convince the dealership that  
> they owe
> him a new truck, and not a almost new one, with a frame that needed  
> to be
> straightened, and will probably never be 100% right?
>
> Thanks,
> David