Internetworkers: http://www.ibiblio.org/internetworkers/

[Calvin Powers <calvin AT cspowers.com>]

At 07:06 AM 3/6/2002 -0500, you wrote:


> My wife and I use Sprint, but also have reception problems. Its fine
> upstairs and on the porches, but fades in and out downstairs. The problem with
> using only a cell phone is the cost. With the plan I'm on, its 7 cents 
> a  minute for both long distance and local calls, and if you go over the 
> plan, its $1 a minute!  Sure, they give you a huge amount of off peak 
> minutes, but they've redefined off peak to be after 9PM, and I don't do 
> much talking on the phone then.
>
> On top of that, the customer service and billing is horrible. I just 
> changed plans, and they billed me $150 for "canceling" the old plan. They 
> also have been double billing me for "voice command", and every time I 
> complain they turn off the feature and continue to bill me.

Oy! What a nightmare. I haven't had trouble with customer service like you 
have, but my reception is almost exactly like yours.

When my contract is up in April, I'm gonna start shopping around again and 
my #1 criteria is going to be how good the reception is in the neighborhood.





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Calvin Powers                                             current events
mailto:calvin AT cspowers.com                            cultural phenomena
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"The revolution will not be televised."   http://www.StuckInTraffic.com/
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