Internetworkers: http://www.ibiblio.org/internetworkers/

["Jim Ray" <jim AT neuse.net>]

We use ConnectWise (http://www.connectwise.com) and know it doesn’t have a shopping cart yet integrates with QuickBooks on the accounting end and has a CRM module. It is really meant for the IT industry yet may/may not be another useful data point for comparison.

 

Regards,

 

Jim Ray, MCSE

President

Neuse River Networks

919-838-1672

http://www.neuserivernetworks.com

 

Neuse River Networks, based in Raleigh, NC, is redefining IT Outsourcing with its Managed Services ONE Plan that automates computer processes to provide proactive computer networking solutions for businesses. The ONE Plan is designed to manage your computer network so you don’t have to. Neuse River Networks has been developing client trust since 1997 by applying expertise in Computer Networking and offering superlative service.

 

From: internetworkers-bounces AT lists.ibiblio.org [mailto:internetworkers-bounces AT lists.ibiblio.org] On Behalf Of Michael Czeiszperger
Sent: Wednesday, December 03, 2008 12:42 PM
To: Internetworkers: http://www.ibiblio.org/internetworkers/
Subject: [internetworkers] Suggestions for shopping cart/CRM/accountingintegration

 

At webperformance.com we're in the process of redesigning our back-end, which is currently inadequate for the task.  I've got a separate CRM system that doesn't integrate with accounting, which doesn't integrate with the website which doesn't integrate with the shopping cart.  The data entry that needs to be done is complicated and boring, and the last person I hired to do it recently quit.  Rather than spend time training someone else, I'd rather automate as much of the process as possible. 

 

The frustrating bit is our business model isn't that unique.  Customers buy software licenses in our shopping cart, and I want them to be able to download the software license keys online, and have this info show up in a CRM system and the accounting  software.

 

Can anyone make a recommendation?  Salesforce.com?  

 

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Michael Czeiszperger

Chapel Hill, NC 

 

"He who is tired of Weird Al is tired of life." - H. Simpson

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