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    Company Name: Global Knowledge 
    Company Website: http://globalknowledge.com 

    Job Title: Director, Technical Learning Solutions
    Job Description:  

Responsibilities:

·         Customer

o    
         Actively participate in customer sessions to capture requirements
      for content integration, deployment, and system integration scenarios
      

o        Meet deadlines for completion of assignments as dictated
      by management

o        Perform demonstrations (proof of concepts)
      as needed to illustrate capabilities of technical solutions 

·     
         Documentation

o        Develop process documentation and
      standard procedures for repeatable and standardized technical
      solutions

o        Document details of all customer solutions using
      standard project template 

o        Generate necessary
      documentation for content requirements and integration processes for
      pre-sales qualification and time estimates for deal costing

·      
        Research / Participation

o        Understand 3rd party authoring
      tools, direction of standards compliance bodies, and direction of LMS
      and e-Learning industry

·         Management

o        Lead the
      Technical Solution QA team to ensure quality deliveries and customer
      support procedures are in place

o        Grow capabilities of team
      and pave the way to hire and manage additional Technical Solution
      Architects

·         Platform Integration

o        Work with
      other members of the infrastructure and software engineering team to
      ensure the integration of the Global Learning Platform to ensure
      system security, ease of use via SSO, and overall user experience
      across:

§         Oracle iLearning LMS

§         Virtual
      Classroom Platform

§         Live Remote Labs (Hardware and
      Software)

§         LCMS (Knowledge Pathways / Designer)


~the JobBoard