Internetworkers: http://www.ibiblio.org/internetworkers/

["Beth Ellison" <leonardbernst55 AT hotmail.com>]

Folks, I am making a statement on behalf of my fellow technical writers.

If you are involved in a business that creates 'stuff' that includes 
documentation for customers, please, for the love of pete, please keep your 
tech writers as informed as you possibly can. Change a screen shot? Tell the 
writers. Decide at the last minute to use a completley different Internet 
configuration tool? Tell the writers.

Yes--this is the day I am having.

I just came thisclose to sending out, long story short, the wrong shit to go 
into the documentation I deal with. Why? No, not because I'm a dolt, but 
because tech writers are the bastard stepchildren (no offense to any bastard 
stepchildren reading this) of the computer industry and the Mighty 
Developers/Engineers frequently disregard us completely.

Leaving us out of the information loop will A)likely lead to crappy 
documentation B)give folks in support even more phone calls from people 
needing help and C)make your company look a little stoopid.

Love your tech writers. Hell, keep everybody from the receptionist to the 
CEO informed. What a concept...

Thanks for listening and have a nice day.

Love,
Beth




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