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    Company Name: Oxford University Press 
    Company Website: http://www.oup-usa.org/jobs 

    Job Title: Technical Support Manager
    Job Description: This position is responsible for maintenance,
      implementation, growth, security and delivery of network services, 
      including the management of all Cary LAN servers (SAP servers, Email
      servers, DNS servers, DHCP servers,  File and Print Servers) and
      access to these servers. 

Responsibilities/Duties
      Include:

Manage Technical Support Staff 
Prioritize Technical

      Support unit workload 
Manage 200+ user OUP-Cary LANs. 
Manage
      OUP-USA WAN services. 
Oversee and manage LAN Servers, WAN Services
      in terms of maintenance, installation and growth. 
Identify,
      forecast, evaluate, recommend software and hardware solutions for all
      OUP-USA. 
Troubleshoot and resolve problems 
Provide consulting
      services for technical and network issues for special projects
      
Negotiate contracts, services and discounts from service providers
      and vendors 


~the JobBoard