Internetworkers: http://www.ibiblio.org/internetworkers/

[heather at hesketh.com (Heather Hesketh)]

Internetworkers,

Duke is establishing an office for web and video services to support the 
university. The first step is to recruit the head of this office, who will 
be responsible for building the group, community outreach, and relationship 
building and management. A full description is provided below. If you're 
interested, please contact Duke directly. I'm just helping them get the 
word out.

==begin full description

Position: SENIOR MANAGER, IT
Requisition Number: HOIT37064-010703
Location: Duke University
Shift: First
Job Code: 2418
Minimum Salary: $ 53200

Job Description: Occupational Summary: Position provides leadership in the 
growing area of web development and services and the emerging area of video 
services. The Sr. Manager is responsible for developing and implementing 
plans that meet the needs of the Duke community today and establishing an 
office to support those needs as they evolve over time. The Sr. Manager 
facilitates the plans and the growth in these areas through 
community-building, relationship management and providing strong leadership 
to groups throughout campus that provide and utilize web and video 
services. This position is also the lead consultant role within the central 
Web and Video Services unit and is responsible for ongoing client needs 
assessments, planning, and coordination with other web and video services 
providers and the overall Duke community, especially the Office of News and 
Communications. In addition to business development and project 
responsibilities, the position requires the ability to fulfill a variety of 
administrative functions including budgeting, staffing and resource 
management. Duties and Responsibilities: 1) Provide leadership in assisting 
Duke senior management in setting the overall web and video strategy for 
Duke. 2) Translate strategy into action plans to meet the immediate and 
future needs of the Duke community. 3) Provide leadership in investigating, 
conceptualizing, creating and evolving the infrastructure, resources, 
policy guidelines, and tools needed for Duke's Internet development 
process. 4) Work closely with Duke's senior leadership in communications, 
technology, information management and other areas to build a strong web 
community to facilitate cooperation and the sharing of resources, and to 
avoid redundancy where appropriate. 5) Establish and oversee the Web and 
Video Services unit's staffing and budgeting. 6) Define assumptions and 
requirements and inform usability of projects through analysis and 
consulting. Technical Skills: (1)Needs assessment, (2) Strong analytical 
skills (3)Ability to apply an understanding of Web solutions and the 
possibilities and limitations of the medium, including strategic, visual, 
communications, and technical aspects, (3) Fundamental understanding of the 
core principles of Web information architecture, information design and 
theories of navigation, (4) Fundamental understanding of video and audio 
capabilities, including streaming video and audio, video conferencing and 
technology trends (5) Awareness of current trends in user experience 
development and ability to spot future trends (6)Comprehension of Web 
usability and/or HCI (Human Computer Interaction) theories and practices 
(7) Experience conducting primary and secondary research, gathering, 
organizing and analyzing data, participating in problem definition and 
analysis, and preparing client presentations (8)Coordination of technical, 
visual and communications resources, (9) Project budgeting and funding, 
(10) Department budgeting and funding, and (11) Project management Soft 
Skills: (1)Communication (verbal, written, technical and non-technical), 
(2) Interpersonal skills, (3) Leadership, (4) Ability to build 
cross-functional alliances across departments, (5) Time management and 
organization, (6) Analysis and evaluation, (7) Teamwork, and (8) 
Self-motivated and goal-oriented

Education/Training: Qualifications: Education: Bachelors degree in 
business, technology-related, or marketing field, or an equivalent 
combination of relevant education and experience.

Experience: Experience: Minimum of four years of experience evaluating, 
developing and/or consulting for web services required. Experience leading 
a cross-functional web team preferred.

==end full description

Heather

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Heather A. Hesketh             http://www.hesketh.com
CEO                            vox: 919.834.2552 x12
hesketh.com/inc.               fax: 919.834.2554

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