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  • From: Michael Czeiszperger <michael AT czeiszperger.org>
  • To: "Internetworkers: http://www.ibiblio.org/internetworkers/" <internetworkers AT lists.ibiblio.org>
  • Subject: [internetworkers] Suggestions for shopping cart/CRM/accounting integration
  • Date: Wed, 3 Dec 2008 12:42:27 -0500

At webperformance.com we're in the process of redesigning our back-end, which is currently inadequate for the task.  I've got a separate CRM system that doesn't integrate with accounting, which doesn't integrate with the website which doesn't integrate with the shopping cart.  The data entry that needs to be done is complicated and boring, and the last person I hired to do it recently quit.  Rather than spend time training someone else, I'd rather automate as much of the process as possible. 

The frustrating bit is our business model isn't that unique.  Customers buy software licenses in our shopping cart, and I want them to be able to download the software license keys online, and have this info show up in a CRM system and the accounting  software.

Can anyone make a recommendation?  Salesforce.com?  

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Michael Czeiszperger
Chapel Hill, NC 

"He who is tired of Weird Al is tired of life." - H. Simpson
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