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  • From: inet-dummy AT ibiblio.org
  • To: internetworkers AT lists.ibiblio.org
  • Subject: [internetworkers] [Jobboard Posting]
  • Date: Thu, 9 Jun 2005 10:29:32 -0400


See the full Job Posting at the website:
http://www.ibiblio.org/internetworkers/jobboard/

Company Name: Raritan Computer Inc.
Company Website: http://www.raritan.com

Job Title: Tier II Senior Technical Support Representative
Job Description: The individual will be responsible for providing tier
II technical support to resolve customer issues regarding the
installation, configuration and use of the Raritan products. This
position will be reporting to the technical support organization in
New Jersey. Other responsibilities include effectively communicate on
a peer level with IT professionals within customer accounts to quickly
and accurately recommend and communicate solution strategies,
facilitate timely resolution of customer's problems by logging and
maintaining, project manage critical customer cases and participate in
the technical review process for new product launches/betas, and
mentor and train other technical support representatives.

~the JobBoard





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