ibiblio services/changes announcement list

[paul jones <pjones AT metalab.unc.edu>]

Most all services have been restored (thanks John for running out and doing a great job). Still down at last check was the streaming media server. This may take a little time to replicate and repair.

If your service is down (other than streaming), do let us know.

Thanks for your patience,

Paul

---------- Forwarded message ----------
From: <trouble AT ncren.net>
Date: Sat, Jan 22, 2011 at 3:30 PM
Subject: MCNC Building 3/Data Center Power Outage
To: pjones AT metalab.unc.edu

Paul Jones,

During scheduled electrical maintenance at the MCNC site in RTP this morning both a UPS and a generator failed. This caused disruption to our data center services. There was a brief interruption of NCREN service for a limited number of network customers in the RTP region. We pride ourselves on delivering above industry standard reliability and take responsibility and tangible action when rare incidents such as this occur. If you are experiencing any issues, please contact our Network Operations Center at (919) 248-1111. Thank you, MCNC Network Operations Center

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