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[ibiblio-announce] [Notify_datacenter] NCREN Service Alert (fwd)
- From: Don Sizemore <dls AT ibiblio.org>
- To: ibiblio-announce AT lists.ibiblio.org
- Subject: [ibiblio-announce] [Notify_datacenter] NCREN Service Alert (fwd)
- Date: Mon, 17 Aug 2009 19:27:32 -0400 (EDT)
Why you couldn't get to ibiblio (or maybe you could?) this afternoon. We offer our apologies for the trouble, and are glad to be back! All times are Eastern Daylight.
---------- Forwarded message ----------
Date: Mon, 17 Aug 2009 19:11:14 -0400
Subject: [Notify_datacenter] NCREN Service Alert
*SERVICE ALERT:* Beginning shortly after 1:00 pm, we began experiencing technical difficulties with Internet service. At this point, the trouble seems to be caused by instability of our commercial Internet connections. The NCREN NOC team is troubleshooting the problem, consulting with our commercial providers and equipment vendors. We will post updates as we have them. Please contact the NOC at 919-248-1111 if you experience additional problems. Thank you for your patience.
*5:30PM update:* Beginning at around 3:30pm, NCREN access to the Internet has been stabilized but at reduced capacity. The MCNC technical staff is continuing to work with our providers and vendors to fully restore normal operations.
*6:30PM update:* As of 6:29pm, NCREN is stable and running at full capacity. Please contact the NOC at 919-248-1111 if you experience additional problems. Thank you for your patience.
*6:45PM update: *We will be optimizing traffic routing throughout the evening but expect no further issues. Please contact the NOC at 919-248-1111 if you experience additional problems. Thank you for your patience.
Please visit http://www.mcnc.org <http://www.mcnc.org/> or follow us at http://www.twitter.com/mcnc for future notifications.
- [ibiblio-announce] [Notify_datacenter] NCREN Service Alert (fwd), Don Sizemore, 08/17/2009
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