Towards standard methods and metrics for evaluating IA

[Steve.Mulder AT corp.terralycos.com]

Hi -

A big thumbs up from me. I'm excited to see where this scope takes us.

I'm also interested in what we define as IA metrics vs. broader user 
experience metrics. We (the User Experience Group at Terra Lycos) have 
been working recently on defining a set of broader metrics for our group 
to use on a regular basis. A familiar metric such as "Task completion 
rate" crosses so many disciplines; how (and why) do we try to define 
solely IA-related metrics?

Steve Mulder







Rashmi Sinha <rashmi AT rashmisinha.com>
Sent by: aifia-metrics-bounces AT lists.ibiblio.org
06/27/03 02:32 PM
 
        To:     aifia-metrics AT lists.ibiblio.org
        cc: 
        Subject:        RE: [Aifia-metrics] Agenda for the group


Hi,

Below I have summed up the jist of the comments on the agenda for the 
group:

-Scope of initiative should be broad. Should include evaluation methods, 
metrics, guidelines, patterns, rules-of-thumb, do's and don't. For every 
such contribution, it would be nice to know what worked and what did not.

-Bottom up approach  (letting people share methods and measures) is 
appropriate right now. For this some sort of a community infrastructure 
for 
sharing is needed.

-Top down approach (standards etc.) are a worthy goal and worth aiming 
for. 
We do not know enough to push ahead with that currently. But its important 

to keep that in mind as we go on with the project.

Can we go around and get some feedback, suggestions on this summary? Some 
quick ay's and nay's, suggestions, refinements would be great. Lets make 
sure to hear from everyone on the list before we forge ahead.

cheers!

-rashmi



At 03:49 PM 6/20/2003 -0700, Susan Campbell wrote:
>Hi,
>
>I share Liv's perspective that it's too soon for standards, and we can 
gain
>a lot learning from each other on what worked well and what failed. I 
prefer
>the bottom up method to get for sharing information, but top-down is 
useful
>when it comes to formatting all the ideas into a useful format (paper, 
best
>practices checklist, website, etc.)
>
>I'd also like to hear about the range of measures IAs need. These needs
>might naturally come out of method discussion.
>
>A bit on me...
>Susan Campbell...I lead Information Architecture and Usability 
Engineering
>at ZAAZ, a web agency in Seattle.  Trying to balance work with outdoor
>sports so you probably won't reach me after hours ;)
>
>Glad to be involved and meet you all.
>
>Have a great weekend,
>Susan
>_______________________________________________
>Aifia-metrics mailing list
>Aifia-metrics AT lists.ibiblio.org
>http://lists.ibiblio.org/mailman/listinfo/aifia-metrics


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