[unclug] SuSE Linux email support and up2date

David B. Rankin david.rankin at unc.edu
Thu May 20 19:29:09 EDT 2004


I have created an UNC "corporate" account for the support of your SuSE 
Linux Enterprise Server v 8.  Please contact me or Scot Suits, 
oneT at unc.edu, if you need to have an personal account created so you can 
individually request email assistance from SuSE Engineers or do 
"up2date-like" patching of your SuSE Enterprise Server product.

Remember, this email support is a service provided as a part of your 
participation in the UNC campus Novell ALA program. If you need to talk 
to a SuSE Engineer, please open a Remedy Ticket to gain access to a 
Novell/SuSE Support Incident through the ITRC Tier 3 Novell Support. 
Thanks.  Please contact me if you have any questions.

David B. Rankin, CCNA, MCSE, CNE
Associate Director of Distributed Computing
University of North Carolina at Chapel Hill
Administrative Information Services
440 W. Franklin Street CB 1150
Chapel Hill, NC  27599-1150
Office Phone = 919.962.2435
FAX Phone = 919.962.0900
Internet Mail Address = david.rankin at unc.edu

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