[Market-farming] Holland Transplanter

deberryemail-website at yahoo.com deberryemail-website at yahoo.com
Wed Feb 25 22:29:11 EST 2009


I recently purchased a used hollad rotary 1 that needed some work.  When I called they were very helpful sent me parts and where suppose to send me a manual.  On that first call the person that helped me was very nice but seemed to have a hard time understanding me .  A week and half later I recived some of  the parts and no manual  and  on the invoce had become Berry farms   instead of DeBerry Farm.  His name was Tom.

When I called back I told the girl answering the phone that had not recived the manual she said she would send it right out then I also told her that some of the parts that wanted had not been invoiced and I thought that Tom had trouble understanding me.  I was transfered to Ken? to order the parts who was also very helpful.  Three days later I had the parts and the manual.  

After looking at the manual and deciding what gears I neeed I called orderd the gears and had them in 3 days.  They had also corrected the farm name on the Invoice.  They have been very easy to deal with and I have been satisfied overall after the shaky start.  This has all happend in the last 3 weeks.  

The maual and parts  list is the same thing.  and also includes the spacing charts.  There are 6,7,8,9,10, and 11 tooth gears.


Charles DeBerry
DeBerry Farm


 



________________________________
From: Andy Fellenz <fellenz at fltg.net>
To: Market Farming <market-farming at lists.ibiblio.org>
Sent: Monday, February 23, 2009 4:04:17 PM
Subject: [Market-farming] Holland Transplanter

Has anyone had successful dealings with this company?  I've been trying 
to get a parts manual for their Rotary One transplanter for almost two 
months now and while they are very pleasant on the phone or prompt to 
respond via email, they never seem to be able to get it together to 
actually follow through and deliver the information they promise to send. 

If you have worked with this company successfully, what is the secret?  
I need to get some sprockets for my transplanter, but am starting to 
think this company has no interest in selling them.

Andy
_______________________________________________
Market-farming mailing list
Market-farming at lists.ibiblio.org
http://lists.ibiblio.org/mailman/listinfo/market-farming
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.ibiblio.org/pipermail/market-farming/attachments/20090225/5d42df26/attachment.html 


More information about the Market-farming mailing list