rashmi at rashmisinha.com
Sat May 31 14:47:36 EDT 2003
Welcome to the AIfIA-metrics list. Thanks for joining in.
The goals of this AIfIA project is to propose methods and metrics for
information-rich websites and applications.
Below is a short description of my reasons for proposing this project. At
this stage, it would be great to hear from each list member what their
thoughts are related to the below goals. What other issues / goals related
to evaluation and IA do they consider important? What are the challenges
you are facing in your own work? Lets spend some time discussing issues
before getting down to defining the scope of the project, the approach etc.
Currently, there are no standard methods and materials available for
evaluation of information architecture. Usability questionnaires such as
Analysis and Measurement Inventory) or <http://lap.umd.edu/QUIS/>QUIS
(Questionnaire for User Interaction Satisfaction) are not suited to
information-rich domains. Moreover, both of them can be used only after
payment of a substantial fee.
The question arises: Why do we need free and open standards? Because, many
of the evaluations conducted by IA's are designed to answer the same core
set of questions: can user complete task/find information? are users
satisfied with site? number and type of errors, usability problems etc.
However, it remains difficult to compare results of different evaluations
because of the lack of standardization of evaluation methods. And such
methods need to be free if they are to propagate and become standards. As
such AIfIA is the right kind of organization to support such an endeavor.
The goal in creating free and open standards is to allow IA's to benefit
from the experience of others who have conducted similar exercises before.
We will encourage IA's to both share their own evaluation methods and
materials, and also to use the methods shared by others. This will
encourage reuse, reducing the duplication of effort.
Creation of Benchmarks: The hope is that over a period of time, this
project will lead to the creation of benchmarks for task success and
satisfaction with various types of information-rich websites. And these
benchmarks will allow individual IA's to track the success of their
designs. Also, the creation of benchmarks that are widely followed can
allow us to deal with some thorny issues such as the link between good IA
This is what I have been thinking. Thoughts? Reactions?
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