Again, I do realize that it's underpinned by research, and I'm
convinced that the research is factual. I'm just not convinced that
it's a good idea to focus on this in our efforts to improve the way we
communicate. I think it's the right answer to the wrong question.
On 8/22/2010 4:05 PM, Killian O'Brien wrote:
Yeah, I wasn't trying to comment on the issue, as much as remind that it is
underpinned by research. Whether you are convinced or not does not make the
information any less robust.