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  • From: <cmccarthy1 AT nc.rr.com>
  • To: "Internetworkers: http://www.ibiblio.org/internetworkers/" <internetworkers AT lists.ibiblio.org>
  • Subject: Re: [internetworkers] Dell Support?
  • Date: Mon, 29 Mar 2010 4:42:22 -0400

Hi Folks,

Thanks for all of the advice! I decided to pass on the support contract. I
ordered a Latitude 5500.

Have a great week and a great holiday weekend!

Colleen

---- Jim Ray <jim AT neuse.net> wrote:
> I'm pretty sure Dell offers anything for a price. It has been my
> experience that Dell will not support one of the servers for one of our
> customers because it has reached a certain age.
>
> So, Dell is really the only definitive source for an answer to that
> question.
>
> What I personally do, though, is not worry about extended support and
> simply make sure I have a "spare tire" available. For example, I
> replaced my aging laptop this past year and got a StinkPad off
> amazon.com for a lot cheaper than a new one. I still have my old one
> available as a spare tire and gave it to my son.
>
> Regards,
>
> Jim Ray, President
> Neuse River Networks tel: 919-838-1672 x111 cell: 919-606-1772
>
> Ask about the ONE Plan for Managed Services and IT Outsourcing
>
> http://www.NeuseRiverNetworks.com/oneplan
>
> Web: http://www.neuserivernetworks.com Linkedin:
> http://www.linkedin.com/in/neuse Facebook:
> http://www.facebook.com/neuseriver Twitter: http://twitter.com/neuse
>
> Customer Service/Support: Call hotline at 919-838-1672 x117, send email
> to support AT neuserivernetworks.com or visit
> http://www.neuserivernetworks.com/support
>
>
> -----Original Message-----
> From: internetworkers-bounces AT lists.ibiblio.org
> [mailto:internetworkers-bounces AT lists.ibiblio.org] On Behalf Of
> cmccarthy1 AT nc.rr.com
> Sent: Tuesday, March 23, 2010 12:35 PM
> To: internetworkers AT lists.ibiblio.org
> Subject: [internetworkers] Dell Support?
>
> Hi Folks,
>
> I am considering buying a Dell laptop and would appreciate any advice
> that anyone can offer on buying one of the support packages Dell offers.
> Can I let a few years go buy and then purchase one for years three and
> thereafter? What kind of support do I get if I don't purchase one of
> the contracts?
>
> Thanks much
>
> Colleen
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