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ibiblio-announce - [ibiblio-announce] Follow up MCNC Building 3/Data Center power outage status

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Chronological Thread  
  • From: paul jones <pjones AT metalab.unc.edu>
  • To: ibiblio-announce AT lists.ibiblio.org, labratz AT lists.ibiblio.org
  • Subject: [ibiblio-announce] Follow up MCNC Building 3/Data Center power outage status
  • Date: Sat, 22 Jan 2011 20:55:52 -0500

This is mostly an informational message about why the datacenter that houses ibiblio went down today. Some of you will be interested. Others just hit delete.

---------- Forwarded message ----------
From: Todd Broucksou <tbroucks AT mcnc.org>
Date: Sat, Jan 22, 2011 at 7:54 PM
Subject: [Notify_datacenter] MCNC Building 3/Data Center power outage status
To: notify_datacenter AT lists-01.mcnc.org


All,
 This morning during our scheduled electrical maintenance, MCNC had a
catastrophic generator failure. The generator voltage regulator failed
causing unregulated voltage to the UPS. This high erratic voltage caused
the UPS to go off line. The end result was a total power failure for
building 3 and the MCNC Data Center. The failure lasted only a minute or
two before the electrical technicians turned the building back onto
unprotected utility power. In the minutes and hours since the outage the
UPS has been brought back on-line. The generator has been repaired but
only tested without a load. Testing with a load (portable trailer load
not the Data Center) will happen next week.

 We pride ourselves on delivering above industry standard reliability
and take responsibility and tangible action when rare incidents such as
this occur.  We are working throughout the day to address the remaining
data center issues and apologize for any disruption this has caused our
customers.  Our future updates will be on a customer by customer basis
to those impacted by this incident.

 Let me know if you have any questions.

Todd

--
Todd Broucksou
Director of Operations
MCNC
3021 East Cornwallis Rd.
RTP, NC 27709
(919) 248-1117 office
(919) 248-1101 fax


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notify_datacenter AT list.mcnc.org
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--
"Work as if you live in the early days of a better nation." Alasdair Gray
 "And best of all is finding a place to be in the early days of a better civilization." Dennis Lee


  • [ibiblio-announce] Follow up MCNC Building 3/Data Center power outage status, paul jones, 01/22/2011

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