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  • From: Don Sizemore <dls AT metalab.unc.edu>
  • To: ibiblio-announce AT lists.ibiblio.org
  • Subject: [ibiblio-announce] even more network maintenance!
  • Date: Mon, 24 Sep 2007 13:22:19 -0400 (EDT)


Hi ibiblio-announce,

Cogent is performing more network maintenance on Wednesday night beginning at 11:00 p.m. EDT. They're expecting a 45-minute outage but they note that the complexity of the work may lead to a longer outage.

The full announcement follows:

---------- Forwarded message ----------
Date: Mon, 24 Sep 2007 09:48:15 -0400

Planned Network Maintenance

Dear Cogent Customer,

As a valued customer, Cogent is committed to keeping you informed about any changes in the status of your service with us. This email is to alert you regarding maintenance we will be performing on our network: Start time (local): 09/26/07 at 11:00pm
End time (local): 09/27/07 at 02:00am
Work order number: NA1048-2
Order ID(s) impacted: 1-752OK
Expected Outage/Downtime: Possible 45 minutes of downtime

Cogent customers receiving service in Atlanta, GA will be affected by this maintenance. Only the Cogent Order ID(s) listed above will be impacted. The purpose of this work is to upgrade Cogent hardware located in the Atlanta, GA area.

During this maintenance window, you will experience one or more brief interruptions in service while we complete the maintenance activities; the interruptions are expected to last less than Possible 45 minutes of downtime total. However, due to the complexity of the work, your downtime may be longer. Our network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Customer Support at 1-877-7-COGENT and refer to this Maintenance Ticket: NA1048-2.

We appreciate your patience during this work and welcome any feedback. Thank you for being a Cogent customer.


Sincerely, Customer Support Cogent Communications support AT cogentco.com
877-7COGENT



  • [ibiblio-announce] even more network maintenance!, Don Sizemore, 09/24/2007

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