Global Reproductive Health IT Support list

["Jojo Almario" <jalmario AT intrahealth.org>]

Hi Jim

 

I am not sure if our policy is the one to follow since we are always reconsidering it and we have the same issues of clients constantly reaching the quota ceiling fairly quickly and they don’t want to be bothered with having to delete or manually archiving email.  If they have a POP3 connection then we specify that they only keep no more than 60 days of email on the server via their email client, which in our case is Outlook.  It doesn’t  really feel like that alone helps.

 

For our sending and receiving limits, it is based on a region or countries bandwidth or ability to handle large attachments.  Country offices like Ethiopia have a 2-5mb limit and if they have a file that is large in size that must be accommodated then we assist with an FTP transfer with emailed instructions.  Other countries that aren’t as bad off have their limit set somewhat higher, and have access to resources like HTTP Commander in addition to FTP, and places like here we have no limit, but encourage resources like Sharepoint, HTTP Commander, FTP, and Google apps for file distribution. So its pretty much on a case by case basis depending on the region.

 

The biggest problem we have is getting people to standardize on these alternative methods of distributing their files or attachments in order to cut down on large attachments clogging up inboxes.

 

Jojo

Systems Admin

Intrahealth International Inc.

919-313-9130

 

From: grhits-bounces AT lists.ibiblio.org [mailto:grhits-bounces AT lists.ibiblio.org] On Behalf Of Jim Fennessey
Sent: Friday, February 29, 2008 1:19 PM
To: grhits AT lists.ibiblio.org
Subject: [grhits] managing mailbox and message sizes

 

Hi ...

 

We're seeking info about mailbox and message size limits people on this list are using, and any experiences/suggestions for monitoring and managing those two parameters.  Currently, our field offices have message limits of a few megabytes up to 5 or more megabytes.  We're contemplating a message size limit of 5 or 10 or 15 MB here at headquarters, but this might necessitate some behavior changes by our clients (we've seen some quite large attachments).  As for total mailbox size (including sent and deleted, etc), we're currently limiting that to 500 MB, but have heard some suggestions that Google and Yahoo offer many times more space.  We're not sure that's an 'apples to apples' comparison, but several of our users have recently begun bouncing up against this total size limit.  Hence this email.    All comments and suggestions welcome and much appreciated.

 

Thanks!

 

Jim

Jhpiego—Innovating to Save Lives

Jim Fennessey

Director, Management Information Systems Office

Jhpiego—an affiliate of Johns Hopkins University

1615 Thames Street, Suite 301

Baltimore, Maryland 21231

Phone: 410.537.1836

Cell: 410.262.1634

Fax: 410.537.1476

E-mail: jfennessey AT jhpiego.net

Skype: jimfennessey

www.jhpiego.org