[internetworkers] how to find out AT&T Uverse plans?
jeanne.moyer at gmail.com
Fri Jul 15 10:00:15 EDT 2011
Not to rain on your parade but my friend Christina just ditched DSL for
Uverse and is VERY displeased. Here's her note.
If you'd like to talk with her, send me a request as I don't want to post
her email address without her consent.
I'm on the phone (AGAIN -- FOREVER on HOLD) with AT&T. The UVerse Internet
service sucks: frequent service logjams - even lost voice for about 4
minutes yesterday. The monthly bill is higher than promised because the rep
never mentioned the "taxes and surcharges" AND the rep never mentioned the
small matter of $175 for installation charge and equipment! Almost passed
out when I saw my bill. I've told them I'm going to open a deceptive trade
practices case with the Public Utilities Commission if we can't resolve
this. I think they're going to waive the $175 charge, but the service still
sucks and the cost is still higher than promised. It will end up costing me
a little more than the DSL service monthly.
It's clear to me that they DO want people to migrate to this service. Tell
people not to buy their predatory corporate story. This is the whole
problem with our economy in a nutshell: big companies take advantage of
people's trust and then stick them with the consequences of ill-informed
decisions. This is exactly how unsuspecting customers got into unmanageable
credit card interest debt.
Am I pissed???? YOU BETCHA!
On Sun, Jul 10, 2011 at 2:26 PM, Dave Parker <dave at dialography.com> wrote:
> I've had U-verse for about a month now. No complaints so far, other than
> minor interface quibbles. What clinched it for me is that we pay a flat
> for telephone, so we don't get charged for individual long-distance calls.
> So in the end it costs less than AT&T local, Dish Network, and AT&T DSL
> ----- Original Message -----
> From: "Judy Hallman" <hallman at email.unc.edu>
> To: <internetworkers at lists.ibiblio.org>
> Sent: Sunday, July 10, 2011 12:35 PM
> Subject: Re: [internetworkers] how to find out AT&T Uverse plans?
> > I'm interested to hear how the installation goes and how you like the
> > service. It's available for us but I haven't switched yet. AT&T's
> > website gets me frustrated and angry. I can only deal with it for short
> > periods of time.
> > I have AT&T phone service with DSL and DirectTV. It looks like I'd save
> > a lot with U-verse.
> > Judy
> > -----
> > On 7/10/2011 12:20 PM, Esther L wrote:
> >> Posting an update:
> >> I signed up to be notified when Uverse became available for my address.
> >> I got email in March or April, and then my husband and I started to
> >> move away from using our earthlink email addresses before we switched.
> >> Our installation of u-verse is scheduled for July 11.
> >> Esther
> > ---
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Jeanne Moyer - REALTOR®
Real Estate Broker, MBA,
Certified Home Marketing
Raleigh Cary Realty Inc.
1151 Kildaire Farm Road Ste 124
Cary, NC 27511
jeanne at jeannemoyer.com
Working with Real Estate
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