[internetworkers] Business you'd be better off avoiding: Comfort Engineers
esther-l at mailsnare.net
Sat Aug 11 22:59:40 EDT 2007
This has some similarities with our experience for the first 2 years
with out new Goodman HVAC unit. We heard similar rubbish about 10 degree
variance, and I was sweating away, with a thermometer showing temp above
80 in our house.
One symptom was that the blower blew powerfully on heat, and wimpily on
a/c. On a/c, the compressor ran for a short period of time and cut off.
It didn't really cut the humidity in the house.
Control sensors were wired wrong, probably at the factory. We gave up on
the company that installed the unit, and went with another local
company. We had a long saga with replacing control boards under
warranty, and then discovering big cracks in heat exchanger. One
technician listened to my husband describe the difference in air blower
speeds, and actually tried changing the control wire hookups. He fixed
the a/c problem. Carlos Colon is the name of this wonderful smart
technician, and I can't remember which company he works for.
We managed to get Goodman to repay us for some of the labor we had spent
for 2 years getting repairs to their unit, but did not succeed in
getting an extended warranty on the heat exchanger or the compressor.
Units built the year after ours got a recall on the heat exchangers.
My advice is to get someone to check that the sensors and control boards
are wired correctly.
Roger Austin wrote:
> Andrew C. Oliver wrote:
>>After replacing our air conditioning 2 years ago with a Trane...we've
>>had nothing but problems. Duds happen and the manufacturer has been
>>mostly reasonable and gave us an extended 10 year parts/labor warranty
>>(minus freon which we now replace frequently). However after replacing
>>nearly every part Comfort engineers is trying to convince us that:
>>If you set the thermostat on say 74, that on a hot day (defined as 80oF
>>I guess) then there may be as much as a 10 degree variance. in truth
>>the thermostat says "75" but aiming for 73.. the real temp according to
>>every other thermostat (including one sitting on top of it is 79. The
>>house is actually closer to 85ish. According to comfort engineers this
> It ain't normal. If we set our AC on 68F, we get 68F. You got a
> lemon. I would call Trane corporate and complain. Get all the
> records and have it ready to tell them. No AC needs monthly
> service unless it is way out of whack.
> It sounds like the compressor is toast, but IANAHVACT.
> Enjoy the weather, Roger
-- Esther L., esther-L at mailsnare.net or esther-L at alumni.virginia.edu
Speaking only for myself
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