[Cc-hk] [ibiblio-announce] even more network maintenance! (fwd)
Haggen So
haggen_so at yahoo.com
Wed Sep 26 10:13:27 EDT 2007
Hi Everyone,
It is great to have such good discussion in the list. One thing to look
out for is that this mailing list is hosting on ibiblio and there will be
network maintenance tomorrow 11:00 a.m.-2.00 p.n. Don't be alarmed if
your email bounces during this period.
Haggen
P.S. I am a ibiblio contributor and this is what I received a few days
ago.
---------- Forwarded message ----------
Date: Mon, 24 Sep 2007 13:22:19 -0400 (EDT)
From: Don Sizemore <dls at metalab.unc.edu>
Reply-To: help at ibiblio.org
To: ibiblio-announce at lists.ibiblio.org
Subject: [ibiblio-announce] even more network maintenance!
Hi ibiblio-announce,
Cogent is performing more network maintenance on Wednesday night
beginning at 11:00 p.m. EDT. They're expecting a 45-minute outage but
they note that the complexity of the work may lead to a longer outage.
The full announcement follows:
---------- Forwarded message ----------
Date: Mon, 24 Sep 2007 09:48:15 -0400
>
> Planned Network Maintenance
>
> Dear Cogent Customer,
>
> As a valued customer, Cogent is committed to keeping you informed about any
> changes in the status of your service with us. This email is to alert you
> regarding maintenance we will be performing on our network:
> Start time (local): 09/26/07 at 11:00pm
> End time (local): 09/27/07 at 02:00am
> Work order number: NA1048-2
> Order ID(s) impacted: 1-752OK
> Expected Outage/Downtime: Possible 45 minutes of downtime
>
> Cogent customers receiving service in Atlanta, GA will be affected by this
> maintenance. Only the Cogent Order ID(s) listed above will be impacted. The
> purpose of this work is to upgrade Cogent hardware located in the Atlanta, GA
> area.
>
> During this maintenance window, you will experience one or more brief
> interruptions in service while we complete the maintenance activities; the
> interruptions are expected to last less than Possible 45 minutes of downtime
> total. However, due to the complexity of the work, your downtime may be
> longer.
> Our network operations engineers closely monitor the work and will do
> everything possible to minimize any inconvenience to you. If you have any
> problems with your connection after this time, or if you have any questions
> regarding the maintenance at any point, please call Customer Support at
> 1-877-7-COGENT and refer to this Maintenance Ticket: NA1048-2.
>
> We appreciate your patience during this work and welcome any feedback. Thank
> you for being a Cogent customer.
>
>
> Sincerely,
> Customer Support Cogent Communications support at cogentco.com
> 877-7COGENT
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